I'll give him a little slack and assume he ordered "bullet proof" windows meaning "crack proof". Executives have a hard time understandifferences between things like that.
Bullet proof = a bullet won't penetrate it, says nothing about how it looks after the first bullet or if it will stop a second one.
Crack Proof = something like polycarbonate. Will bounce the steel ball back into your face but a bullet (or flame or chlorine bleach) will defeat it.
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